Our products

Where do the Berber carpets at Tribaliste come from?

How are Berber rugs made?

Is it possible to buy products in store?

Does Tribaliste create the design of Berber rugs?

Before purchase

How to contact Tribaliste's customer service?

How do I create my wish list?

Is it possible to see the chosen carpet before buying it?

Can I negotiate the price of a carpet with the artisan?

I have a discount coupon, how can I use it?

How do I create my account on tribaliste.com?

Purchase

What payment methods does Tribaliste accept?

Will I be charged extra fees when I purchase a rug?

Can I pay for the carpet in installments?

Can I pay the carpet on delivery ?

How can I modify my order if I need to ?

What is the status of my order?

How do I cancel my order?

Delivery

What is PrestaShop?

What is PrestaShop?

How much does PrestaShop cost?

What are the delivery providers?

I would like to be delivered at a later date, is it possible to customize the delivery date?

Can I change my delivery address?

Are there any additional delivery charges?

After purchase

Can I return my carpet if I don't like it anymore and what is the procedure ?

When will I be refunded for a return?

What to do if the product received is not the right one or defective?

How can I share my opinion?

Material and care

Are all the carpets made from natural wool?

How can I maintain my Berber carpet?

Custom-made

I would like to have a custom-made carpet made, does Tribaliste offer this service?

How long does it take to make a custom-made carpet?

Professionals

Can I buy a carpet from Tribaliste as a professional?

Can I receive an invoice in my company's name?

I am an architect / interior designer and I would like to benefit from a pro discount, is it possible?

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